Hotel Alua Tenerife

Antonio Ruiz Álvarez, 7, Urbanización Turquesa Playa, 38400 Puerto de la Cruz, Spain - Puerto de la Cruz. See on map
3,5/5
Good Based on 2042 reviews TripAdvisor
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Where is the lodging establishment?

Antonio Ruiz Álvarez, 7, Urbanización Turquesa Playa, 38400 Puerto de la Cruz, Spain - Puerto de la Cruz.

Features

Bioscore sustainability level A
  • Kids' club
  • Swimming pool
  • Spa
  • Family
  • Gym

Choose your room

Showing 13 results
Standard Room
  • 2 guests
  • 32 ㎡
  • Balcony
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower
  • Safe
Standard Room Sea View
  • 3 guests
  • 32 ㎡
  • Sea view, View
  • Balcony
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower
Standard Single Room
  • 1 guest
Standard Room Pool View
  • 3 guests
  • 32 ㎡
  • Pool view
Suite
  • 2 guests
Standard Triple Room
  • 3 guests
  • Balcony
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower
  • Safe
Family Room
  • 2 guests
Standard Triple Room Sea View
  • Sea view, View
  • Balcony
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower
Economy Room
  • Terrace
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower
  • Safe
Club Suite
  • 2 guests
Club Room Sea View
  • 3 guests
  • 32 ㎡
1 Bedroom Apartment
1 Bedroom Family Apartment

Hotel Alua Tenerife

This complex is located in a quiet area in Puerto de la Cruz. Guests have a choice of 421 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the parking lot (for a fee). Further services and facilities include a car rental service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle rental service gives guests the opportunity to explore the surrounding area independently. 2 conference rooms are available for lectures, presentations and meetings. Rooms are equipped with air conditioning. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. Bathrooms are equipped with a bidet and include a hairdryer. For extra comfort in the bathrooms, guests are offered background music. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.

Other names for Hotel Alua Tenerife:

Gran Turquesa Playa 4 Puerto De La CruzGran Turquesa PlayaGran Turquesa Playa

Conditions and services

  • General

  • Check-in starts at: 15:00
  • Check-out ends at: 12:00
  • Wifi
  • Lift
  • Pets not allowed
  • Reception services

  • 24-hour front desk
  • Luggage storage
  • Leisure and families

  • Kids' club
  • Food and beverage

  • Restaurant
  • Bar
  • Housekeeping service

  • Laundry
  • Wellness

  • Swimming pool
  • Kids' pool
  • Spa
  • Sauna
  • Gym

What do guests think about this lodging establishment?

The hotel receives mixed reviews from guests. On the positive side, guests appreciate the modern and comfortable rooms, as well as the friendly staff. Families with children particularly enjoy the variety of activities available for kids, such as the inflatable slide and indoor playground. The hotel's accessibility is also praised, making it suitable for those with mobility issues. However, there are some negative aspects mentioned by guests. The outdated operating hours of facilities, such as the pool and dining area, are a major concern. Guests also express disappointment with the limited parking options and repetitive buffet offerings. Overall, while the hotel has its merits, improvements in certain areas would enhance the guest experience.

Reviews

3.7
To date, we've received 1 review of Alua Tenerife in English.
3.9
3.9
Service
4.1
4.1
Location
3.9
3.9
Cleanliness and condition
3.8
3.8
Value For Money
3.8
3.8
Facilities and comfort
  • 3
    Great time in the Turquesa Playa!
    Raul Esteban - Jan 7, 2020

    We spent Christmas and New Year,s Eve in the apartments and we loved it! Santa came to the hotel with presents for the children and they organized a party for New Year's Eve which was amazing. Also dinner for both events was brilliant.
    The hotel has an entertainment team for adults and children, they are lovely always happy, kind and fun willing to do everything to keep you entertained. A big thank you to Zaida who was brilliant and the personal at Reception was always kind and helpful.
    We are planning to spend next year Christmas there again.
    The only critic would be that the apartments are very tired and need refurbishment but as we didn't spend a lot of time inside so it was Ok for us.
    Thanks! we had a amazing time!

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.

Frequently asked questions about Alua Tenerife

Yes, Alua Tenerife has a pool for you to swim in.

You can stay at Alua Tenerife starting at 29.26 per night. The price will vary depending on the dates and the demand.

Yes, Alua Tenerife is a family lodging establishment, suitable for you and your loved ones.

You can check in at Alua Tenerife any time after 15:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

Yes, Alua Tenerife is located just 1,280 m from Puerto de la Cruz city centre. Have a look at our map to get a better idea.

No, Alua Tenerife doesn't have parking facilities.

At Alua Tenerife, you'll have internet access through their free WiFi service.

Yes. If you're looking for a lodging establishment with sports faciities, Alua Tenerife, has a gym where you can exercise.