Hotel Puerto Palace
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Hotel Puerto Palace
The 4* hotel Puerto Palace is located in a quiet residential area of Tenerife, at the foot of the magnificent Orotava Valley. In a unique environment, 800 meters from the center of Puerto de la Cruz and very close to the area of restaurants, shops and leisure centers, the hotel offers the perfect environment to enjoy the holidays. The Hotel has 314 rooms, large gardens and a total of 4 swimming pools and 3 hot tubs. It is fully air-conditioned and has an entrance hall with 3 panoramic elevators, reception area open 24 hours a day, shop, bar, buffet restaurant, gym, tennis court, miniature golf, volleyball, basketball arch, petanque, naturalistic area , Pilates studio, massage and aesthetic service and children\'s area. It also has conference and banquet rooms. The hotel has 314 rooms (family, double and single suites), all with full bathroom with hairdryer and cosmetic mirror, mini fridge with optional minibar service, satellite TV, safe and terrace overlooking the sea, garden, Pools or to Teide. The rooms adapted for disabled guests have a shower.
* The dress code for gentlemen during dinners (except in summer) is mandatory long pants.
* The main guest on the reservation must be at least 18 years old, if not, they will need the permission of a parent/guardian to make a room reservation and must be present during check-in. Underage guests may be turned away if they do not have a permit.
Conditions and services
General
- Check-in starts at: 16:00
- Check-out ends at: 12:00
- Wifi
- Car park
- Lift
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
Activities
- Tennis
Food and beverage
- Restaurant
- Bar
Business facilities
- Business Centre
Housekeeping service
- Laundry
Wellness
- Swimming pool
- Kids' pool
- Spa
- Sauna
- Gym
What do guests think about this lodging establishment?
The accommodation in question has received generally positive reviews from guests. Though some reviewers have mentioned that the hotel is located far from the city centre and requires walking uphill, others appreciate the tranquil surroundings and breathtaking views. The rooms are described as old but well-equipped, with extra amenities like hairdryers and body milk. The common areas are spacious and comfortable. The staff is noted for their attentiveness and helpfulness. However, some reviewers have expressed dissatisfaction with the quality and variety of food offered, particularly at the buffet for breakfast and dinner. The cleanliness of the hotel is generally praised, but there are mentions of limited towel availability and infrequent bus service to the city centre. Overall, guests appreciate the value for money and the friendly atmosphere provided by the accommodating and clean staff.
Reviews
- 4.8My opinion about this hotel Puerto PalaceLAURENTIU - Mar 22, 2014
recomand si as mai reveni.
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.
Very good
Based on 1711 reviews
- Marina Colby -Jul 6, 2020
Becuse this is the friendliest, cleanest, best hotel in Puerto de la Cruz.
- Robert Parry -Feb 8, 2020
Very nice hotel. Lovely swimming pools
- Andy Coope -Feb 4, 2020
Good facilities and value for money
- Martin B -Dec 30, 2019
One of the cleanest and well maintained hotel I've stayed in on vacation. It was spotless from top to bottom! The staff speak all languages , English, French, German , Dutch, Russian and native Spanish. They are extremely polite and welcoming. The hotel
- Rianna Martinez -Sep 10, 2019
Outdoor facilities are great and the view is perfect from the rooms. The rooms however are a bit outdated and the bathrooms could use some updating. There was no real temp control in the bathroom so it's very easy to burn yourself. Breakfast is very good
Frequently asked questions about Puerto Palace
Yes, Puerto Palace has a pool for you to swim in.
You can stay at Puerto Palace starting at €31.91 per night. The price will vary depending on the dates and the demand.
Yes, Puerto Palace is a family lodging establishment, suitable for you and your loved ones.
You can check in at Puerto Palace any time after 16:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.
Yes, Puerto Palace is located just 769 m from Puerto de la Cruz city centre. Have a look at our map to get a better idea.
No, Puerto Palace doesn't have parking facilities.
At Puerto Palace, you'll have internet access through their free WiFi service.
Yes. If you're looking for a lodging establishment with sports faciities, Puerto Palace, has a gym where you can exercise.
Yes, Puerto Palace has a business centre that's ideal for your meetings.