Hotel Makkah

Ibrahim El Khalil Street, PO Box 844, 21955 Mecca, Saudi Arabia - Mecca. See on map
4,5/5
Excellent Based on 1909 reviews TripAdvisor
Very popular
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Where is the lodging establishment?

Ibrahim El Khalil Street, PO Box 844, 21955 Mecca, Saudi Arabia - Mecca.

Features

Bioscore sustainability level A
  • Kids' club
  • Wifi
  • Car park
  • Air conditioning
  • Accessible
  • Family
  • Eco-friendly
  • Business

Choose your room

Showing 24 results
Standard Room
  • 2 guests
  • 28 ㎡
Standard Triple Room
  • 3 guests
Family Suite
  • 5 guests
  • City view
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower, Additional bathroom
  • Shower
Premium Room
  • 2 guests
  • 28 ㎡
  • Landmark view, View
Family Room
  • 4 guests
  • 89 ㎡
Standard Room King Size Bed
  • 2 guests
  • 28 ㎡
Deluxe Room with Views
  • 2 guests
  • 28 ㎡
Standard Room with Views
  • 3 guests
  • Landmark view, View
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Shower
Club Room
  • 3 guests
  • 28 ㎡
Suite with Views
  • 4 guests
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Shower
  • Safe, Laptop safe
Triple Standard Room with Views
  • 3 guests
  • View
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Shower
Presidential Suite
  • 4 guests
  • 210 ㎡
Junior Suite King Bed
  • 3 guests
Suite King Bed
  • 4 guests
  • 73 ㎡
  • Landmark view, View
Suite Adapted for people with reduced mobility
  • 5 guests
Standard Room City View
  • 3 guests
  • City view
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Shower
Standard Studio
  • 4 guests
  • 34 ㎡
2 Bedroom Suite
  • 5 guests
Duplex Suite
  • 4 guests
  • 118 ㎡
  • Landmark view, View
City View Suite
  • 4 guests
  • City view
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Shower
Deluxe Room King Bed & Views
  • 2 guests
  • 29 ㎡
Club Room King Bed
  • 2 guests
  • 28 ㎡
  • Landmark view, View
Club Room with Views
  • 2 guests
  • 28 ㎡
Premium room with view
  • 2 guests

Hotel Makkah

Overlooking the Holy Haram Mosque and the Kaaba, the Makkah Hotel is set in the heart of Makkah, Saudi Arabia. Pray with views over the Holy Haram in two air-conditioned and carpeted 10,000-seat prayer halls.

Other names for Hotel Makkah:

Makkah HiltonMakkah Millennium

Conditions and services

  • General

  • Check-in starts at: 16:00
  • Check-out ends at: 11:30
  • Wifi
  • Internet
  • Car park
  • Accessible parking
  • Air conditioning
  • Heating
  • Lift
  • Reduced mobility access
  • Non-smoker Rooms
  • Non-smoking throughout
  • Smoking area
  • Pets not allowed
  • Reception services

  • 24-hour front desk
  • Luggage storage
  • Safe
  • Currency exchange facilities
  • Cash dispenser
  • Tour desk
  • Private check-in/check-out
  • Leisure and families

  • Kids' club
  • Games Room
  • Nursery
  • Food and beverage

  • Restaurant
  • Snack Bar
  • On-site coffee house
  • Kid meals
  • Special diet menus (on request)
  • Room service
  • Breakfast in the room
  • Fruits
  • Transportation

  • Car rental
  • Charging point for electric vehicles
  • Common areas

  • Television room
  • Business facilities

  • Business Centre
  • Housekeeping service

  • Daily maid service
  • Laundry
  • Shops

  • Supermarket
  • Wellness

  • Massage

Reviews

1.2
To date, we've received 1 review of Makkah in English.
2
2.0
Service
5
5.0
Location
2
2.0
Cleanliness and condition
1
1.0
Value For Money
2
2.0
Facilities and comfort
  • 2.4
    Don’t use the Makkah Hilton laundry
    Stephen - Jun 14, 2013

    Don’t use the Makkah Hilton laundry unless you really have to. An abaya I sent for dry cleaning was returned to me the same day, however the garment was not cleaned properly and had many additional marks on it that were not there before. The laundry manager denied any responsibility and argued at great length in an aggressive and dismissive manner, treating me like a liar who was trying to scam them out of 150 SR which is strange because the room rates start at around 700-800 SR a night! The laundry manager even resorted to a false statement saying “Dry cleaning does not remove dirt it only removes oil and perspiration”. After multiple inspections by laundry staff and multiple visits to the Service Desk the issue was still unresolved after 3 days when my trip came to an end. They offered to dry clean it again but I did not trust them to re-clean the garment because if they couldn’t get it right the first time why should they be trusted a second time. Some helpful tips:

    1. Pack an extra abaya or two if you have space or weight in your luggage. 2. Check your garments thoroughly in a bright light before sending them for dry cleaning. Note any dirt marks, stains or defects especially towards the bottom of the garments. 3. When your garments are returned immediately inspect them thoroughly in a bright light to ensure they have been cleaned to your expectation. 4. In case of problems insist to see the manager in charge of the laundry department (only he has the authority to make a decision) 5. Conduct your discussion and make your claim at the Service Desk in the Reception area. Refuse to go anywhere else until the matter has been dealt with to your satisfaction. 6. Don’t allow the matter to be deferred to the next day, get it resolved there and then.

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.

Frequently asked questions about Makkah

You can stay at Makkah starting at 103.37 per night. The price will vary depending on the dates and the demand.

No, Makkah doesn't have a pool.

You can check in at Makkah any time after 16:00 and check out any time before 11:30. Consult your Destinia agent for any specific concerns.

Yes, Makkah has parking facilities.

At Makkah, you'll have internet access through their free WiFi service.

Yes, Makkah is a family lodging establishment, suitable for you and your loved ones.

Yes, the facilities at Makkah include a restaurant.

Yes, Makkah has a business centre that's ideal for your meetings.